Our Service
Port Agency Services
With the extensive experience our team gained over years, we offer comprehensive Port Agency Services throughout UAE Sea Ports encompassing all activities such as Towage, Pilots, Surveys, Immigration and Customs clearances including cargo movements.
Our 24 x 7 operational capabilities support us for timely and uninterrupted service delivery round the clock for an effective Port Call. The administrative, operational and logistics tasks are communicated proactively with all the stake holders for smooth and efficient turnaround of the vessel call. We also foster proactive communication to ensure compliance with local regulations.
Port agency services involve a range of essential support provided to ships and its crew upon arrival at a port. The specific services offered can vary, but generally include:
- Documentation and Customs Clearance: Managing and processing the necessary paperwork required by port and customs authorities, including cargo manifests, clearance certificates, and compliance with import/export regulations.
- Berth Arrangements: Coordinating the vessel's arrival and departure times, as well as arranging for berthing and anchorage within the port.
- Crew Services: Assisting with crew changes, immigration procedures, obtaining visas, and providing local information and support for the welfare of the crew members.
- Supply Services: Organizing the delivery of essential supplies such as fuel, water, provisions, and spare parts required by the vessel during its stay in port.
- Logistics Support: Arranging for pilotage, tugboat assistance, mooring services, and any other required port services to ensure the safe maneuvering and docking of the vessel.
- Communications and Coordination: Serving as a liaison between the ship, its owners, charterers, and various port authorities to facilitate effective communication and coordination of activities.
- Financial Settlements: Handling payments, invoicing, and financial transactions related to port services, including port fees, service charges, and payments to suppliers.
- Emergency Response: Providing support and assistance during emergencies, accidents, or unforeseen incidents that may occur while the vessel is in port.
- Information and Guidance: Offering local knowledge, updates on port regulations, weather conditions, and any other relevant information that may affect the vessel's operations.
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Who we are
Our Team
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Yoonus CP
Operations Manager